Around the time of April’s A to Z blogging challenge, I learned that a subset of the few people that actually read my blog – the commenters – couldn’t. I started having replying troubles around the same time. If you go back to my posts during that challenge, you can see all my little updates and PSAs as I worked through the problem. Spoiler: Unsuccessfully.
If I replied to someone from within ye olde blogge – through the WordPress dashboard – no problem. If I tried to reply directly from the page, I usually got the WHITE SCREEN OF DEATH. And my oh-so-carefully crafted and witty response had gone into the ether like mist on a July morning, just like it did for my commenters. GRRRRRRRRRR.
So I tried researching this problem through the good ol’ Interweb and came up with squat. Then I called Bluehost and Mr. Bluehost had no problem commenting on ye olde blogge no matter what web browser was employed. But of course you did. So no solutions found there.
This problem was so bad I wasn’t even getting spam anymore, and I complained about it to Mr. Bluehost and I think this gave him the laugh of his day if not his week.
I tried everything I could think of. I changed themes. I installed plugins. I removed plugins. I swore. I drank. I shook my tiny fist of rage at the screen. Then I begged its forgiveness. I burned incense and meditated on the problem. I laid offerings in front of the iMac. Nothing worked.
Fast forward to now – I AM back to getting spam again. Hoorah, I think?
So I thought the problem was fixed. But some other bloggers have been telling me it is still there.
So I reached out to Joanne of My Live Lived Full, who seems to have found a work-around. This is what she does, to successfully comment without triggering the WHITE SCREEN OF DEATH:
I’m grateful to Joanne for the workaround. I was starting to feel like a shit for never actually leaving a comment, although I wrote many.
Me too – very grateful to Joanne! I knew you were trying, my friend. And I suspect others were as well, but had no other way to let me know.
… and as you can see by my comment today, my workaround still works 🙂
I’m so thrilled that my non-techie brain came up with a *high tech* solution 😉
If I had to guess about the source of the problem, I would think it has something to do with the email notification and the link it contains to your blog.
If I go directly to your blog from the browser, it autofills my data and I can comment without issue. That would explain why the technician at Bluehost couldn’t replicate the problem. He’s not getting your email notifications.
A-HA! I think you may be onto something there Joanne. I will pursue this for a solution. Thanks again my friend! For a non-techie, you have given me so much more to work with than all the techies I have consulted about this.
Glad to help!! Good luck 🙂
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